Support
We’re always here to help
We're here to make sure your experience with WORKSHOP99 is smooth. Check the FAQs, send us a message or email hello@workshop99.agency, and we'll respond within 24 hours.
Whether you’re customizing or launching, our team is here to guide you every step of the way.
Will my website work on mobile devices?
Yes. Every WORKSHOP99 template is fully responsive, meaning your website will look great on desktop, tablet, and mobile.
How do I get my template after purchase?
Once you complete your purchase, you'll instantly receive a download link via email and can start customizing right away. Editing in Framer is free; to publish on your own domain you'll need a Framer site plan (from $10/month).
Do I need coding skills to use these templates?
No coding required. All WORKSHOP99 templates are fully built for Framer’s drag-and-drop editor, so you can customize text, images, and layouts with ease.
Do you offer refunds?
We offer refunds within 7 days of purchase if you experience technical issues we can’t resolve. Since templates are digital products, we can’t issue refunds for “change of mind.”
Can I use one template for multiple projects?
The Standard license covers one project. The Extended License + Figma file covers unlimited projects, including client sites.
What kind of support do you provide?
We provide email support for all customers. Email hello@workshop99.agency with your order details and we'll respond within 24 hours.
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Support by WS99
WS99 support will review your request and respond as soon as possible.
